Delivery Information

What are the shipment costs? 

We offer a free shipment in Europe on all orders starting from € 65. The minimum order value for a free shipment varies per country. Please, see below of the minimum order value per country for the free shipment:  

€ 65 order value: 

The Netherlands, Belgium, Germany 

€ 85 order value: 

Austria, Czechia, France, Luxembourg, Italy, Poland, United Kingdom 

€110 order value: 

Denmark, Estonia, Latvia, Lithuania, Greece, Portugal, Sweden, Bulgaria, Spain, Hungary, Ireland, Monaco, Romania, Slovenia, Slovakia 

€200 order value: 

Switzerland, Norway  

If your order doesn’t reach the minimum order value of the country you are located in, you can easily view the shipment costs by placing the product(s) you want in the shopping basket. How to handle it? Just place the product(s) in the shopping basket by pressing ADD TO CART, next press PROCEED TO CHECKOUT. In the Checkout screen at STEP 1 you can fill out your delivery country. The screen will refresh itself and will show you what the shipment costs is for delivery to the selected country.  

Do I need to pay any additional taxes or custom duties? 

Shipments take place with the parcel courier DHL. We ship your parcel from our warehouse in the Netherlands to all countries in Europe. The total amount you see in the Checkout screen is what you need to pay; you will see a guaranteed order total, including all shipment costs and any applicable duties and taxes. You do not have to pay any additional taxes or custom duties when the parcel is delivered to your address. This means that the courier will not charge you any extra money. 

How long will it take before your parcel arrives at your address? 

Below you can see the lead times per country. These are indications and are based on average figures. The lead times for the islands and remote area can be 1 or 2 working days extra. If you place your order before 3 PM on working days, we guarantee to ship your parcel the very same day! We only ship to the countries listed below, except for some countries and areas that are also listed below. 

1 – 2 working days: 

The Netherlands, Belgium, Germany, Luxembourg, Great Britain  

2 – 4 working days: 

Austria, Czech Republic, Slovakia, Slovenia, Hungary, Denmark, Finland, France, Ireland, Italy, Monaco, Poland, Spain, Sweden, Norway, Portugal, Romania 

4 – 8 working days: 

Bulgaria, Greece, Latvia, Lithuania, Estonia 

Please note, the following countries / territories are excluded from shipping: 

Guernesey, Jersey, Islas Canarias, Porto Santo, Andorra, Ballearen, Reunión, Port Louis, Funchal, Isla de Man, Ouessant, Albania, Chipre, Macedonia, Malta, Moldova, Montenegro, Turquía, Ucrania, Martinique, Serbia, Croatia, Liechtenstein, Bosnia and Herzegovina, Iceland.